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Each one of Ameraplan's clients is assigned
a Dedicated Team which consists of a licensed Agent along
with a Customer Service Representative in order to provide
outstanding customer service and consultation for your Employee
Group Benefit Package. Our dedicated team is committed to
assisting you in the day-to-day operation of your employee
group benefit package.
Licensed Agent’s Responsibilities Include:
- Benefit Consultation
- Contract Implementation with
Insurance Carriers
- Employer/Employee
Meetings
- Quarterly Benefit Reviews
- Renewal Activity
Customer Service Representatives Responsibilities
Include:
- Group Implementation
- Insurance Carrier
Enrollment Coordination
- Employee Open Enrollment
Meetings
- Direct Customer Service Contact
- Renewal
Assistance
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